Legal notice
LEGAL NOTICE
Effective Date: August 27, 2026
This Legal Notice provides important information regarding Bao Skin Lab, our online retail operations, customer communications, website use, orders, shipping practices, consumer protections, and other legal matters associated with purchases made through our store.
Customers should read this notice together with the other policies published on our website, including our Privacy Policy, Terms of Service, Shipping Policy, and Return & Refund Policy.
Business Details
The online store is operated under the name:
Bao Skin Lab
Business / Mailing Address:
2952 Aquamarine Cir
Rescue, CA 95672
United States
Phone:
916-801-8709
Email:
support@baoskin.online
Customers may contact Bao Skin Lab using the information above regarding products, existing orders, payments, delivery, returns, refunds, complaints, or other store-related inquiries.
Our Online Store
Bao Skin Lab operates an ecommerce store offering merchandise for purchase online.
We seek to provide customers with clear information concerning products, prices, shipping charges, purchasing conditions, and our principal store policies before an order is completed.
The name Bao Skin Lab as used in this notice identifies the store. This notice does not state or imply that Bao Skin Lab has a particular corporate form, professional license, government registration, or certification unless such information has been separately verified and expressly published by us.
Product Information
We make reasonable efforts to ensure that information presented on our website accurately describes the products available for purchase.
Listings may include photographs, descriptions, dimensions, ingredients or materials where applicable, characteristics, prices, and availability information.
Despite these efforts, occasional errors, omissions, or reasonable product variations may occur.
Product colors and appearance may differ slightly because of screen settings, photography, lighting, production variations, or individual devices.
If a material listing or pricing error is identified after an order is placed, Bao Skin Lab may contact the customer and take corrective action permitted by applicable law, including cancellation or refund when appropriate.
Nothing in this section is intended to reduce any non-waivable consumer right.
Prices and Payment Information
Unless otherwise specified, prices shown on the Bao Skin Lab website are expressed in United States Dollars (USD).
Before submitting an order, customers will be able to review the applicable charges presented through checkout.
Depending on the transaction, those charges may include:
The price of merchandise;
Applicable shipping charges;
Applicable taxes;
Promotional discounts or credits; and
Other charges clearly disclosed before the purchase is completed.
We reserve the right to correct genuine pricing, typographical, or technical errors to the extent permitted by applicable law.
Shipping Options and Charges
Bao Skin Lab uses the following fixed shipping rate structure for eligible orders:
Standard Shipping — Orders $0.00–$69.99
$8.00
Standard Shipping — Orders $70.00 and above
FREE
Express Shipping
$15.00
The shipping methods available for a particular purchase and the applicable cost will be shown during checkout before the customer submits payment.
Availability of a shipping service may depend on the delivery destination, items ordered, fulfillment capabilities, and carrier availability.
More detailed information about processing, estimated shipment and delivery periods, tracking, address changes, delayed packages, and other delivery matters is contained in our separate Shipping Policy.
Shipment Timing and Delays
Bao Skin Lab intends to ship orders according to any shipment timeframe that we clearly communicate through our website, checkout process, order confirmation, or Shipping Policy.
Any specific shipment timeframe should be provided only when we have a reasonable basis to believe that the order can be shipped within that period.
If no specific shipment period is stated, applicable United States requirements governing internet merchandise orders will apply.
If we later determine that an order cannot be shipped within the applicable timeframe, Bao Skin Lab will handle the delay in accordance with applicable law.
Depending on the circumstances and legal requirements, the customer may be:
Notified of the delay;
Provided with a revised shipment date;
Given an opportunity to consent to the delay; or
Given the option to cancel the affected order and receive the refund required by law.
If we determine that merchandise cannot be shipped, we may cancel the affected order and provide the appropriate refund.
Shipment and final delivery are separate stages. After merchandise has been tendered to a carrier, the delivery date may be affected by weather, transportation interruptions, carrier delays, holidays, incorrect customer information, or other circumstances outside our reasonable control.
Order Confirmation and Acceptance
Receiving an automated order confirmation does not necessarily mean that fulfillment of an order has been completed or guaranteed.
Orders may be reviewed for product availability, payment authorization, fraud prevention, shipping eligibility, and accuracy.
To the extent permitted by law, Bao Skin Lab may decline or cancel an order for legitimate reasons, including:
Merchandise being unavailable;
A material pricing or listing error;
Failure to authorize payment;
Suspected fraudulent activity;
Incorrect or incomplete shipping details;
Delivery restrictions;
Technical errors affecting the transaction; or
Legal restrictions preventing fulfillment.
If we cancel an order after collecting payment, any refund that is legally due will be processed in accordance with applicable law and our published policies.
Returns, Exchanges, and Refunds
Our rules regarding returns, exchanges, order cancellations, damaged merchandise, and refunds are described in the Return & Refund Policy published on our website.
Customers are encouraged to review that policy before completing a purchase.
No store policy is intended to remove or restrict a statutory consumer protection that cannot legally be waived.
Where mandatory law provides a customer with greater rights than our stated policy, the applicable mandatory requirement will prevail.
Fair and Lawful Website Use
Visitors may access and use the Bao Skin Lab website for lawful purposes.
Users must not intentionally engage in conduct that compromises or abuses our website or related systems, including:
Unauthorized access attempts;
Fraudulent purchasing activity;
Misuse of payment systems;
Introduction of malware or harmful code;
Interference with website availability;
Impersonation;
Unauthorized collection of data; or
Activity that violates applicable law or the rights of another person.
Bao Skin Lab may take reasonable steps to prevent fraud, abuse, security threats, and unlawful activity.
Ownership of Website Content
Original content made available by Bao Skin Lab may include written material, graphics, photography, branding, product presentations, design elements, and other creative works.
Such materials may be protected by United States copyright, trademark, and other applicable intellectual property laws.
Protected materials may not be reproduced, distributed, sold, republished, or commercially exploited without authorization or another lawful basis.
Any third-party names, trademarks, images, logos, or other intellectual property remain the property of their respective owners.
Third-Party Technology and Services
Bao Skin Lab may use third parties to support operation of the store.
Examples may include:
Ecommerce platform services;
Payment processing providers;
Shipping and logistics companies;
Analytics services;
Fraud prevention services;
Email or communications providers; and
Other technology or business service providers.
Those third parties may maintain their own terms and privacy practices.
To the extent permitted by applicable law, Bao Skin Lab is not responsible for independent websites, systems, policies, or conduct of third parties that are outside our control.
Website Access and Availability
We aim to keep the Bao Skin Lab website available and functional, but continuous access cannot be guaranteed.
Temporary interruption may occur because of scheduled maintenance, software updates, infrastructure problems, security measures, network interruptions, third-party service failures, or other events beyond our reasonable control.
Temporary website unavailability does not remove obligations relating to orders already accepted or consumer rights arising under applicable law.
Consumer Rights
Bao Skin Lab intends to operate its online store consistently with applicable United States federal and state consumer protection requirements.
Nothing in this Legal Notice should be interpreted as requiring customers to waive a legal protection that cannot lawfully be waived.
If any provision of this Legal Notice conflicts with a mandatory consumer protection requirement applicable to a particular transaction, the mandatory requirement will control to the extent necessary.
Limitation of Liability
To the maximum extent permitted by applicable law, Bao Skin Lab will not be responsible for indirect, incidental, special, or consequential damages arising solely from accessing or using this website where such liability may lawfully be limited.
Nothing in this section excludes liability that applicable law does not permit us to exclude or limits remedies that consumers are legally entitled to exercise.
Privacy
Bao Skin Lab's collection and handling of personal information are addressed in our separate Privacy Policy.
Customers should review that policy for information regarding the personal information we may collect, how it may be used or disclosed, applicable retention practices, and privacy rights or choices that may be available.
Applicable Law
To the extent permitted by applicable law, matters concerning Bao Skin Lab's operation and this website will be governed by the applicable laws of the State of California and the United States.
This clause does not require a customer to waive mandatory consumer rights, remedies, jurisdictional protections, or other legal protections that cannot lawfully be waived.
Changes to This Notice
Bao Skin Lab may revise this Legal Notice when appropriate to reflect changes to our operations, policies, services, website functionality, or applicable legal requirements.
When changes are made, an updated version may be posted on this website together with a revised effective date.
Contact Bao Skin Lab
For customer support, complaints, questions concerning an order, or inquiries regarding this Legal Notice, please contact:
Bao Skin Lab
2952 Aquamarine Cir
Rescue, CA 95672
United States
Phone: 916-801-8709
Email: support@baoskin.online